FAQ

The box design varies between manufacturers: the ingredient information is sometimes discreet (on the side, back, or leaflet). Safety: We verify the technical composition of each batch for you. Navigation: To simplify your search, we categorize our products as either "With Lidocaine" or "Without Lidocaine." Use our search filters to choose the version that suits you without having to decipher every package.

We deliver worldwide. Thanks to our multiple strategically located logistics centers, we guarantee fast shipping, both locally and internationally. Your order is shipped from the center closest to you to minimize delivery times.

Absolutely. All our products are CE certified, come directly from laboratories and have a batch number as well as a scannable QR code for traceability to guarantee their origin.

Our stocks are maintained under optimal temperature and hygiene conditions. For sensitive products, our packaging is designed to preserve the integrity of the gel throughout transport.

You can pay by credit card directly from your US business account by logging into Hyafill with your credentials. If you don't have a business account or if your delivery address is outside the US, you can pay by bank transfer.

Contact us, and we will send you a form to fill out (company name, identification number, etc.). After verification, we will send you your unique login credentials.

Our customer service is available by phone or email to help you choose the right viscosity depending on the area to be treated.